Uxbridge and South Ruislip MP, Boris Johnson has welcomed the opening of the extended ticket hall and the introduction of more step-free access at West Drayton station. The major redevelopment is part of Network Rail’s station enhancement programme carried out in preparation for Elizabeth line services next year.
The revamped ticket hall featuring a striking new glass and steel extension opened on 20 July alongside two new lifts enabling step-free access to the main platforms serving TfL Rail and Great Western Railway. An additional lift at the station entrance connecting the low-level subway with the new concourse has also been brought into use. These station lifts will be complemented by a new lift at Platform 1, now making four of the station’s five platforms step-free for current timetabled operations and fully step-free by the end of the year.
The station also now benefits from improved lighting, signage and customer information screens, as well as canopies on the platforms, providing a better customer experience.
Work around the station to improve the local environment and public realm is being carried out by the London Borough of Hillingdon and is expected to complete early next year, delivering improvements to roads, pavements and pedestrian areas to complement the station works.
Commenting, Boris said: “I very much welcome these much-needed improvements to West Drayton station that I know will be of great benefit to many of my constituents who use the station for both work and leisure purposes. I am particularly pleased with the introduction of step-free access to platforms which will make journeys significantly easier for passengers. These enhancements are also important in terms of preparing the station for the introduction of the Elizabeth line services next year that will provide a further boost to the local area and economy”